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Retell AI Voice Receptionist: Geelong Webbers — Australian Trades Business
Production-ready inbound AI receptionist for a plumbing and trades business in Geelong — 24/7 call handling, lead qualification, and booking logic on a local AU Twilio number. 5-star Upwork review.
Client: Geelong WebbersVisit site
The Problem
- Geelong Webbers was missing inbound calls during jobs and after hours.
- Every missed call was a potential job lost to a competitor.
- No CRM, no follow-up system, and no way to handle volume without someone physically available to answer.
The Solution
- Deployed a Retell AI voice receptionist with an AU Twilio number imported to match the local area code.
- The agent handles inbound calls, explains services, qualifies the lead, and triggers booking logic or SMS follow-up via n8n webhooks.
- CRM-agnostic — connects to any downstream system.
- Delivered with full documentation and a 5-star Upwork review.
Results
All inbound calls answered 24/7 without staff on the phones
AU Twilio number imported and live with correct local area code
Lead qualification and booking logic running from the first call
5-star Upwork review on delivery
Tech Stack
Retell AITwilion8n
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